Support & Help Center

Download the RideForce Worker app, create an account, and enter your home address. You then choose whether you are commuting to an Industrial Corridor (a major regional employer hub) or a Custom Employer.

Three things: a photo ID (driver’s licence, passport, state ID, or university ID), a headshot, and a payment method on file. Your ID and headshot are reviewed by a person before your account opens, which takes 24–48 hours. Finishing the steps submits you for review — it does not unlock the app on its own.

An Industrial Corridor is a major regional employer (like a large manufacturing facility) where we build massive carpooling density. Selecting this aligns you with highly efficient routes. If you work elsewhere, you can add a Custom Employer and bid on rides or book drivers directly at their custom rate.

RideForce is specifically designed and optimized for recurring work commutes (and one-off work events like interviews or orientations), rather than ad-hoc, on-demand personal trips.

You can use our Pricing Slider to set your desired total price for your weekly schedule and broadcast it for drivers to Accept, Decline, or Counter-Offer. Alternatively, you can directly book a specific driver based on their custom per-mile rate.

No! RideForce uses Full Work Schedules. You enter your recurring work schedule once (e.g., Mon-Fri, 9 AM - 5 PM), and request a single driver to lock in your entire block for the week.

You can book Blocked Requests for irregular needs. Unlike Full Work Schedules, Blocked Requests can be split among multiple drivers (e.g., Driver A takes you to the interview, Driver B brings you home).

To keep your commute affordable, especially to Industrial Corridors, RideForce relies on Joint Trips. The system automatically matches you with other workers in your area heading in the same direction, keeping any detours under a strict 10-minute maximum limit.

For Full Work Schedules, yes! A single driver commits to your entire schedule block for the week. Only in emergencies or Blocked Requests will you have different drivers.

The Worker app features Real-Time Tracking. You can watch your driver's vehicle moving live on the map, and your exact home address is kept private (masked) until the schedule is actively assigned.

RideForce handles payments securely through Stripe. When a driver accepts your bid or you book a driver directly, your card is immediately authorized for the weekly cost.

No hidden fees. We charge a flat $2.00 Passenger Booking Fee per one-way trip, in addition to the base fare you negotiated with the driver. (For example, $4.00 per day in fees for a roundtrip).

We hold both workers and drivers to strict accountability, because someone's job depends on the ride showing up. Strikes come from no-shows, late cancellations (within 2 hours of a trip), and excessive lateness. Three active strikes pauses an account for a week, six for a month, nine for a year, and ten removes it. Strikes expire after 60 days — each one stops counting 60 days after the trip that caused it. If you think a strike is wrong, contact support and a person will review it.

If a driver cancels any part of your active schedule, an "Emergency Request" is instantly pushed to the marketplace so another driver (or multiple drivers) can pick up the cancelled blocks to ensure you get to work.

Five things: a photo ID (driver’s licence, passport, state ID, or university ID), a headshot, a photo of your vehicle, your vehicle details (make, model, year, licence plate, seats), and payout setup through Stripe. Insurance is optional — there is a box for it and you can use it, but it will not hold up your approval. There is no background-check step. Your ID, headshot and vehicle photo are each reviewed by a person, and review takes 24–48 hours.

Onboarding connects you securely through Stripe. You can set up your Public Profile, showcase your vehicle, and set a custom Rate per Mile so workers can book you directly.

Yes! RideForce is powered by driver-led growth. If you refer a worker (like a coworker), you get an exclusive 45-minute priority window to lock in their schedule before anyone else sees it.

Workers post their weekly schedules with a desired total price. You can view these requests and choose to Accept, Decline, or submit a Counter-Offer.

Our strict Conflict Detector automatically verifies date ranges, shift times, and calculates travel times (plus buffer minutes). It prevents you from accepting overlapping schedules.

For one-off needs like interviews or when another driver cancels (Emergency Request), trips hit the marketplace as modular "Blocks." You can accept individual 1-way trips or pieces of a week to fill gaps in your schedule.

Industrial Corridors are dense regional employer hubs. By targeting these hubs, you can maximize your earnings through highly optimized, volume-heavy Joint Trips (carpooling).

No. Our backend handles proximity matching (default 2 miles radius) and uses Mapbox routing to automatically calculate the most efficient pickup and drop-off sequences.

Workers depend on you for job security. If you cancel parts of an active Full Work Schedule, funds are instantly deducted from your expected payout, and you risk receiving Strikes which can lead to platform bans.

RideForce takes 10% of the base fare, and referrals lower it. Every five activated referrals steps you to the floor: a standard driver goes from keeping 90% to keeping 97%. Founding drivers start at 95% and can reach 100% — no commission at all. A referral counts once the worker you referred takes their first paid trip.

Payouts run weekly through Stripe, straight to the bank account you connect during onboarding.