Store Manager

**Shop Manager Position Overview** The Take 5 Family is hiring customer service maniacs! **People person? Do you enjoy leading a team?** Outgoing and positive attitude? We will **train you** the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are **successful** with all backgrounds and experience levels. Take 5 offers a stay\-in\-your\-car hassle free oil change experience. The job is similar to restaurants or retail environments. **What Employees Love about Take 5** * Annual Shop Manager Conference * The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions. * The family environment * Benefits/Pay information if applicable * Employee contests * Easy to transfer to locations across the country * Opportunity to meet new people every day * Community involvement * Learning new skills **Good to Know Before You Start!** * Be prepared for early hours and working approximately 55 hours per week * Shop Managers are the first line of defense for customer service * Must be adaptive to change * Basic computer skills are needed * Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars * You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning * You may need to work in hot/cold weather conditions * Always be alert and aware of your surroundings * Must be able to lift up to fifty (50\) pounds **What does a Shop Manager (SM) do?** * Recruiting, Interviewing, Onboarding * Responsible for motivating the team, holding the team accountable, and making personnel decisions * Check in with customers before they leave the shop to make sure they had a great experience * Ensure crew actively provides excellent customer experience * Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory * Place product orders * Understand the shop’s financials to drive results and beat budget * Conduct quarterly employee evaluations * Submit payroll * Create crew schedule * Support technicians with their duties