Job Details

Location
New Orleans, LA
Posted Date
2025-06-14
Job Type
parttime
Salary
Not specified
Category
Hotel

Job Description

**Job Summary** We are seeking a detail\-oriented and customer\-focused Night Auditor to join our hospitality team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a seamless guest experience while performing essential accounting and administrative tasks. This role is crucial in maintaining the hotel's financial integrity and providing exceptional service to our guests. **Duties** * Conduct nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies. * Manage guest check\-ins and check\-outs efficiently, providing excellent customer service throughout the process. * Address guest inquiries and resolve any issues that arise during the night, ensuring guest satisfaction. * Maintain accurate records of room availability, reservations, and billing information. * Prepare and distribute daily reports summarizing hotel operations and financial performance. * Ensure the front desk area is clean, organized, and welcoming for guests. * Collaborate with other departments to ensure smooth operations and communication throughout the hotel. **Experience** * Previous experience in a hotel or resort environment is preferred, particularly in roles related to front desk operations or night auditing. * Strong customer service skills with a focus on guest relations and satisfaction. * Proficient phone etiquette to handle inquiries professionally and courteously. * Familiarity with hotel management software is a plus; training will be provided for specific systems used by our property. * Multilingual abilities are advantageous for enhancing guest interactions in our diverse environment. Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift. Job Type: Part\-time Pay: $15\.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Every weekend * Holidays * Night shift * Overnight shift Work Location: In person

Company Information

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Holiday Inn

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