Night Auditor
Holiday Inn
Job Details
Job Description
**Job Summary**
We are seeking a detail\-oriented and customer\-focused Night Auditor to join our hospitality team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a seamless guest experience while performing essential accounting and administrative tasks. This role is crucial in maintaining the hotel's financial integrity and providing exceptional service to our guests.
**Duties**
* Conduct nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
* Manage guest check\-ins and check\-outs efficiently, providing excellent customer service throughout the process.
* Address guest inquiries and resolve any issues that arise during the night, ensuring guest satisfaction.
* Maintain accurate records of room availability, reservations, and billing information.
* Prepare and distribute daily reports summarizing hotel operations and financial performance.
* Ensure the front desk area is clean, organized, and welcoming for guests.
* Collaborate with other departments to ensure smooth operations and communication throughout the hotel.
**Experience**
* Previous experience in a hotel or resort environment is preferred, particularly in roles related to front desk operations or night auditing.
* Strong customer service skills with a focus on guest relations and satisfaction.
* Proficient phone etiquette to handle inquiries professionally and courteously.
* Familiarity with hotel management software is a plus; training will be provided for specific systems used by our property.
* Multilingual abilities are advantageous for enhancing guest interactions in our diverse environment.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Part\-time
Pay: $15\.00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Every weekend
* Holidays
* Night shift
* Overnight shift
Work Location: In person
Company Information
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