Customer Service Representative

**Champions Do More** As one of the fastest\-growing and most exciting brands in the industry, Crash Champions is the largest founder\-led multi\-shop operator (MSO) of high\-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE \| EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state\-of\-the\-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities*** Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. * Clean workspace, this is the first point of contact our customers have with our facility. * Effectively manage all incoming phone calls, walk\-in business, and written correspondence, and direct such matters to the appropriate person or department. * Provide clerical and administrative support to the General Managers and Service Advisors. * Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. * Perform other related duties as assigned **Qualifications*** Interpersonal and customer service skills. * Analytical and problem\-solving skills. * Multitasking and organizational skills. * Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:* Medical Insurance * Dental Insurance * Vision Insurance * Group Life Insurance * Disability Insurance * 401k Retirement Plan with match * Referral Bonus (Crash From Crash) * 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Submit a Referral **Posted Min Pay Rate** USD $10\.00/Hr. **Posted Max Pay Rate** USD $21\.75/Hr. **ID** 2025\-14215 **Category** Customer Service **Position Type** Regular Full\-Time **Location : Postal Code** 36526 **Location : Address** 904 Randall Ave **Remote** No **Posted Min Pay Rate** USD $10\.00/Hr. **Posted Max Pay Rate** USD $21\.75/Hr. **Prioritization** Tier 2 \- Staffing Needs